Contact Us

Customer Support & Inquiries

For all customer care, partnership and media enquiries, please connect with our dedicated teams below.

Customer Care:
Email: shop@hokalux.com
Opening hours: Global support | Response within 24 hours

Note: For product inquiry, order tracking, returns and refunds, personal use assistance

Wholesale:
Email: partner@hokalux.com

Partnership:
Email: partner@hokalux.com

Note: For bulk orders and distribution partner.

Contact Customer Support

Please submit all general customer enquiries in the form below. For partnership or media requests, please use the email listed on the left.